Less than 1 year icemaker failed (jammed) was able to unjam, but this happened several times over the next few months until it totally failed after just over a year. How annoying for a $3000 refrigerator! It's a side by side. Refrigerator stopped working (cooling and freezing) April 15, 2020. On November 13,2018 ice maker stopped working and food in freezer started thaw Out. Have not seen this # in previous recall notices. I would love to join in the future lawsuit!! Every part was replaced, Twice, if not more. They advised me that this is a known issue and it is the compressor. It covered everything. Twice the warranty person on the phone attempted to schedule a walk through to sell us a new AC unit. I am aware of the Class Action lawsuit against LG for the defect in the compressor. That is absurd the fridge is almost new. Her triple door smart Kenmore Elite refrigerator she bought two and a half years ago stopped cooling. We are still waiting on the last part to arrive and be installed. Also, he informed me that the condenser was emitting a lot of heat. Purchased kenmore elite 795.73157.610 in october 2017 for 3000. Since you paid for an extended warranty, Sears should . Notice ice wasn't being made & freezer not cold. I purchased this POS from a Sears store and it failed three months in and has continued to fail. Purchased a kenmore elite i (795 .7283. Ridiculous!!! The freezer has stopped working. I have lost all of my refrigerated and frozen items. Our service tech from a local LG company is baffeled. Purchased Kenmore Elite with LG compressor lasted 2.5 years. Now I have to wait another WEEK before this gets resolved. We purchased a Kenmore Elite Grab-N-Go refrigerator in November 2015. What??? Kenmore 95683 3.1 cu. Even though the digital read-out on the fridge says her refrigerator is 33 degrees inside, an . My fridge still had all the plastic on all the drawers as it had not been used. Sears couldn't get a repairman to my house for over 2 weeks, so I called an independent repairman. I contacted Sears warranty they sent a technician out today 10/2/19 I was told it would cost me $495 to fix the problem. It is the compressor. In doing research, this compressor is known by both Sears & LG to be faulty and there have been previous class action lawsuits related to the compressor. Where is our government officials help in this matter? Somebody should be held accountable as many people have said. At these prices augh. ft. French Door Bottom-Freezer Refrigerator - Finger Print Resistant Active Finish ssin: 04674015000P, salescheck: 093002073989. purchased on September 16th, 2016 and delivered. Having to pay for the tech to install the new compressor based on their warranties. Kenmore Elite Model 795.73157.610 manufactured in 2016 and in house I purchased in 2019. I could hear motor start but soon no sound. He also said that since Sears has to replace the compressor since it is under warranty, they overcharge on the labor to offset it. Either way it is bad business practice and the consumer needs relief. LFXS24623S about 4 months later the Ice Maker stopped working and was replaced. It will take a week for tech to look at the compressor. and $100s of dollars of food each of the 3 times this compressor went out! I purchased a LG refrigerator in 2006 and been having problems with it every since. The Sears techs come out, don't know the issue, and replace almost every part, the part being an "unoriginal" fails again, and again, and they keep charging labor and parts, and coming and repairing the same part. The linear compressor recently failed and according to my product manual the linear compressor is suppose to have a 10 year warrantee with free replacement. Down to $750.00, after having to buy an extended warranty. I am pretty sure I just got rooked on a lemon model and manufacturer compressor issue that has effected numerous consumers and should be a class action suit if not recalled and replaced. Ice melted and fridge no longer cooling. According to Sears the compressor is still under the manufactures warranty. What scam on the American Consumer this has become. Waited 3 months for 2 repair appointments - sears will not cover the defective compressors because they only have 1 year warranty. Not to mention tech said it would be over a month before they could come back to replace it. Sold as the top of the line Kenmore fridge for $3000. We had to end up buying another refrigerator in only 1 1/2 years and had to pay over $700 for repairs. I have model#. After reading what everyone has gone thru, I dont know if I want them to come out now. I do not think that 22 month of used is he live time fort that part. LG said they have made another appointment for A&E service repair to come out and fix the refrigerator. When I explained where the warranty information came from, they said I had to call Kenmore. On June 9th. They should not continue to sell this junk. They should be segregated to their own spot and labeled, ' cheap, disposable and if you need it to look good but don't care if it lasts'. it We had service come in which they checked the condenser and the main board after they reset the main board , it began to cool but only for a short time mainly the freezer. Not knowing how long the new compressor would last, I bought a Whirlpool refrigerator. Just learning about Kenmore/LG refrigerators. Emergency electricity shut off, food spoiled. We had at least 10 calls between Sears as well as the same amount to LG. Here are the most common Kenmore Elite 795 parts that need to be replaced. Is this model part of lawsuit? Now the compresser needs replacing. So disappointed in this product! New Compressor is the"UPDATED UNIT with UPDATED SOFTWARE in the PCB. LG nor Sears will act. Since this is a standard depth refrigerator it stands away from the counters so it will fit is a 33 wide by 66 high space. IT IS ONLY 4-5 YRS OLD. Has worked GREAT until the 17th. Today is 1/17/22 just to see what Sears do. Sears said sorry, no warranty. Then my ice was melting at the door. I purchased it on July 4 of 2018 and it just stopped working two days ago. Bought a package sunday special. Otherwise, you may find the bulb not working. Great after 2.5 I will have spent almost as much to fix it as it cost in the first place. Have been having issues with the freezer not keeping things frozen. Turns out this model of Kenmore Elite has a huge recall due to Linnear Compressor failure. The ice maker has stopped producing ice and makes noise that doesn't sound normal. It's been 9 days since we called to put in a claim to have the refrigerator repaired and they have not sent out a tech who can diagnose the issue. I think we would be better off going somewhere els. This 10 day wait was supposed to be and "expedited" appointment. Sears Home Appliance company repaired it a couple of weeks ago, but the only thing the warranty for the compressor covered was the cost of the compressor only. Bought my Kenmore Elite May 2019. Repairmen recommended Whirlpool family of products but next time I will do even more research. Last Monday April 23 Refrig stopped working. I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. We are still waiting for repair. We were put on the emergency list - that means a service repairman will be out in a week - unbelievable. But waitcalled sears for repair and I get Mar 22!!!!! Unfortunately, they are the only certified techs in our area.seriously?? Model 795.73133.410. I have a different problem my year and a half year old Sears/LG manufactured refrigerator. Purchased the Kenmore elite refrigerator. (about 2008). Compressor should not fail after four years of basic household use. We call Sears to have a service person come out and make the repairs. $1,000.00 to repair (paid $2,500 for the refridgerator). The Class Action Lawsuit refers to when a group of people win a lawsuit against a company over the damages they have suffered due to the carelessness of the company. I have a 32 cubic feet LG and have had all kinds of problems with it (3 door unit) and its conveniently not covered. Refrigerator stopped cooling on August 28, 2020 while still under warranty. We accepted the plan. Overall, here are the potential causes of the leaking: Since last visit no longer dispensed ice or water and makes loud noisethese last 3 are all new since last tech visit. At 3months thethermostat/ice maker died (covered). Any idea how to be somehow compensated for major price of repair? Friday, November 5th was the first available date. Can't seem to find how to get parts or service. Have there been any class actions against Kenmore? The fridge is just 6 months old, still under LG warranty. So now how do we file for the lawsuit. Good times. This makes it he second one I have bought in the past 10 years. We purchased our Kenmore freezer on top refrigerator Mar 22, 2007. Warranty is a miscellaneous failure of a component covered by Warranty Contract and a Recall is a mass failure of a Component(Linnear Compressor). Kenmore 99059 4.5 cu. We are now dealing with another refrigerator full of spoiled food! Kenmore/ LG needs to be responsible for replacing these refrigerators. I had to keep calling Sears to confirm the appointment because this indeed was an emergency being with our fairly new refrigerator. In 2016. (model 795.7033). Bought a Kenmore Elite (model: 79572489411) bottom freezer in 2016. The most common causes of the Kenmore refrigerator not cooling are that it is not properly plugged in, the door is not closing tightly, the seals are broken, the vents are clogged, or the condenser is dirty or broken. Sears and Kenmore are of no use. Just a month ago it stopped working. Compressor went out 18 months later. Wrong color than advertised, and won't keep ice-cream cold. Repairmen in area declined to work on them (recommended by LG) and now we are waiting on one to travel over 3 hours to our home to replace the compressor, saying that it is the problem. The fact that LG was well aware of the problem with the compressors, I would certainly like to think my refrigerator would be included in the settlement. i know Sears wont do anything. In August 2019 at 15 months old, the compressor went out. Compressor went out, now July, 2018. Last LG appliance I will buy. The parts are still on back order and now the freezer quit. Purchased LG Kenmore Elite refrigerator in July or August of 2013. I was told by the repairman that the same compressor is being used for replacement so I shouldn't be surprised if it doesn't last. We have been without a fridge now since then as the Sears Repair . I had the 3 year extended warranty which expired 12/07/2018. How did they manage to keep it so quite, So much so I bought one in 2018 and had not heard anything until mine just went out this week. Model #795-73139-410. He brought up the repair order. Nothing but heartbreak and compressor failure with these babies. He then told us that we were expected to pay $99 for the visit, plus $146 dollars because the repair job exceeded the $500 limit. I will continue to search for submitting a proper claim. Two service appointments were set up and no one showed up the latest being this week. ft. Now it's July, 2018. Was told by LG that the company (which they referred) I called for repairs was not an LG authorized company. going to cost you $20 in fuel. Hello we purchased a Kenmore Elite model#795.72489.410 it stopped cooling,making ice,or freezing I had 3 repair person came to our home and diagnosed a bad Compressor, they all told me it had a 10 year warranty. We completely remodeled our kitchen in March 2018. 1000 dollars to have it fix. Now the repair service has to order the parts and we are still without a refrigerator. It is 8.5 years old. We bought a Whirlpool now, the broken kenmore in garage. (83 pages) Refrigerator Kenmore 795.7212 Use & Care Manual. The average refrigerator lasts about 14 years, give or take. However, a technician never showed up. No help has been offered to reimburse us for the cooler or the ice. He said the compressor is completely shot, and it's not worth it to replace the compressor. We contacted LG who said the compressed would be covered under warranty. We went on vacation and came back only to have to through out all our food. I called Sears today to inquire about the compressor warranty and was told the compressor was covered for 10 years BUT I would have to pay for a technician to run a diagnostic test even though the manual says that this refrigerator has a diagnostic feature that can be done over the phone. Refrigerator stopped working (cooling and freezing) October 2019. My number is 795.71053012. Purchased a Kenmore Elite 795.74023.412 in late Aug 2018 that just stopped working. This refrigerator is 3 yrs old. Model # 795 74305 810. 4 Pack Refrigerator Air Filter for Kenmore Elite 469918 9918 ADQ73214404 LT120F. Tech took one look at the 1-page warranty and stated it was not covered. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. I have a kenmore elite I purchased in 2006 3 door. Paid over 2800.00 for it and was assured by the sales person that the problems with the compressor had been corrected on these newer model. I would also have to pay the labor charge in excess of $300. I would have thought that a (formerly) good company would stand behind their product. And how is it possible for a big named company like this to keep putting out crap they know is bad and two lawsuits from what I can see did little to nothing much for the millions of customers. I too purchased a kenmore elite model 795.740!! Thanks Debra Sapp. Let me know if a lawsuit if being filed. I notice this is only for the 3-door models. Apparently this is a fridge built by LG for Kenmore. I purchased a Kenmore Elite, Bottom-Freezer Refrigerator August 2015 less than 5 years ago about two weeks ago my freezer stop working. 3 years from a fridge. It's the compressor . i went food shopping, came home put it all away. Scheduled appt for repair 4/17/20. She couldn't afford the extended warranty so she didn't buy it. The repair person said he replaces at least 2 compressors every day and he had one on his truck so we didnt have to wait to order a compressor. 795.74023.411 on 8/7/2015. So I guess I will have to unload it for the second time and wait 24 hours. SEP 20th, 2016 with home delivery and installation, has just failed to cool on July 9th, 2019. After many phone calls daily to LG and them trying to fix it over the phone I lost hundreds of dollars in food. Felt like I was dealing with a clueless Shyster. Now we're reading that LG/Kenmore is supplying faulty compressers for this refrigerator when manufactured. It is now 2020 and its not even 5 years old and we are in need of a repair again for the same problem, not cooling. (4 The defect CODE shows on the Refrigerator and Freezer Display. We purchased the extended warranty through Sears. Even then because Sears does not do repairs on the weekend, therefore we had to spend $160 on a small freezer to salvage as much of our frozen food as possible. Tech support check and schedule tech to come out today. That we should purchase a new refrigerator. LG & Sears Kenmore Refrigerator Recall . Paid $89 for service charge. I called Sears and they said they have to fix everything it could be before they would replace compressor!! He used to work for LG and he refuses to see their clients as they never pay. Or replace it. It has been worked on approximately 10-15 time since my purchase. WHERE THE HELL IS THE CONSUMER PROTECTION!??? I finally somehow was able to get an appointment scheduled. I am not spending another penny on purchasing warranties, or hiring private company technicians to fix this junk. We, like many, many others have a failed LG French Door refrigerator after just 17 months. They would not take responsibility and would not put me through to Customer Relations. 412. quit working in July 2019. I never perchase anything else from Sears or Kenmore/LG. I have read so many with the same experience! My wife and I had to eat out during that time and the inconvenience trying to keep medicine cooled with an ice cooler. Also was told it was probably the compressor as guessing now that they are aware of the issues re; these fridges. These two businesses are crooked!!! Call Sears they want money and get in a monthly paying program to get service contract. I can not pay another 500 to 1000 dollars. So many issues. Sears wanted $300 more for labor costs than my local guy. Visitors to www.recalls.gov can also access other important safety notices and sign up for email announcements on new recalls and consumer news. Compressor went out a week ago, lost $$$$ worth the food. We had no problems with it until January 2022. Purchased a Kenmore Elite Bottom Freezer Model 795.7249 in the fall of 2017. I called Sears repairs, the soonest they could get a repair person out was November 17, 2022, almost a month wait. Purchased Kenmore Elite model 795.74027.610 refrigerator on 6/25/17, and the freezer, refrigerator, icemaker all stopped working today (lights and alarms are on). WARNING if you have this models with liner compresser and your food doesnt feel cold or your frozen food feels soft WARNING DONT EAT IT!! Call Sears they would be able to ilook at it in a month. Sears scheduled a repair man to come out the following week, and offered us a warranty plan stating that we could pay $49 a month, with a $99 deductible, with parts covered and labor for up to $500. The seller bought in 2014 and compressor is still under warranty. We bought a Kenmore side by side refrigerator in 2020. Please add me if/when a lawsuit comes up. We purchased the seers home warranty and that has been a complete fiasco as well. We bought model # 795-74092-411 April 2017 and it died September 30, 2020. Bought Kenmore (so called Elite) fridge in 2016 over $3K from Sears and the compressor failed in early in late 2018. Repairman told her it was compressor and said to throw it in the garbage. The food heated up and I have thrown everything out as it could be dangerous to consume. LG ice maker not working model LFX31925ST/00, after many issues, not making ice, ice dam in throat of dispenser and now the tray broke while rotating to release cubes, we no longer have a functioning ice maker. Took 3 repair calls to fix no parts untrained tech. In May 2019 the compressor leaked out all the Freon. Pay a few hundred dollars more and get from Lowe's -- because Sears and KMart only sell lemons! This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of lawsuits. It also was the compressor. ft. Smart French Door Bottom-Mount Refrigerator - Stainless Steel in August 2017. I called an appliance repair man on August 17th and he diagnosed the refrigerator was not cooling due to compressor. Please help! Wife and I are in our 70s and can not function without fridge so called independent contractor to fix. We are currently without and we called Sears thinking it might be a warranty repair. The sell crapy items and don't offer support. (86 pages) Now it is almost 5 years old and the compressor is out. Tech said compressor was burning hot (huge fire potential?). It's only been a few years. This is around 2 years and 1 month. Bought my Kenmore Bottom Freezer refrigerator Model 7957249 on Dec. 24 2017. Aug 16, 2019. Cost 2600.00 new. Gonna be 480 for part and labor but everything I'm reading I shouldn't bother spending the money if the compressor is going to go anyway!!?? Refrigerator stopped working over a week ago still waiting on Sears to replace compressor that is under warranty. We purchased this item from Sears 5/2017. Do these things run all the time? Now my question is Did they think the refrigerator would fix it self? The product stopped cooling on April 9, 2020. If there is class action, what do we need to be part of it? Paid 50.00 for tech ( from another company) to tell me couldnt be fixed, was sealed system failure. We were on the phone with Sears and LG customer service in Alabama for over 2 hours. The compressor is still covered, but they want over $400 to fix it. The Grab-N-Go door is an unhelpful gimmick that spoils this refrigerator's potential. The compressor failed August 2022. It replaced a "cheap" fridge that was still working 10 years after we bought it. Have been 3 months without a refrigerator and Sears still will not repair the faulty compressor in our Kenmore Elite french door refrigerator. Then go to the old refrigerator (20 miles away) get my food, turn on my beautiful new "repaired" refrigerator and replace my food. My husband and I bought our Sears Kenmore Elite in October of 2015. Now not quite 3 years later it has stopped cooling again. Refrigerators should last more then 2 yrs. Most sears parts places have closed down, I purchased my LG Refrigerator late December 2017 it was pu you in service 1/1/2017 Model No. I spoke to a local repair shop and they've seen nothing but issues with the linear compressors. Everything stopped on my unit and it does not look like LG or Kenmore or Sears are going to do a thing about it. It is pretty bad when no one will work on them. New Unit now not working! Discussed are 9 Kenmore fridge 795 ice maker issues you can diagnose and troubleshoot at home: 1. This problem could be caused by a faulty switch or a plug that is incorrectly inserted into the . I didn't call Sears back and still no response from Kenmore. Jan 20, 2018 - just called for another service call to have it repaired and the next available service date is March 13, 2019. It stopped working in October of 2021 . Then I did some investigating on my own and found the MAGNUSON-MOSS WARRANTY LAW. We purchased KENMORE ELITE REFRIGERATOR IN 2016. Model 795.74025.411. Good, Lord, people run! They are refusing because the diagnosis was made by a non-sears repair person, who then sent us to Sears because he was aware of the issue with LG compressors. LG service is no help they are stating unit is out of warranty. We have had issues with the microwave, dishwasher, and refrigerator - especially the refrigerator. Bought a L.G fridge freezer in November 2016. Can't get an appointment for 3 weeks. Service center in Philippines was awful. Do we qualify for the class action suit? Challenge is that the soonest the repair people can come is in 16 days! Had to buy another Refrigerator. Compressor is under warranty but I am told that the labor charge is going to be close to $450. L G refrigerators with linear compressers are failing. Kenmore elite fridge model # 795-77544600, burning smell in the refridgerator, which caused the light housing to melt, ceiling of refridgerator to melt, charred bulb sockets, cover of light extremely hot, not to mention a few more hours would have caused a fire. Sears will not fix it , they can not get parts from China. The ice maker stopped working, froze up. The part arrived but I had to wait few days before it would be installed. Our 4 1/2 year old Kenmore Elite just stopped working. We have been living out of a cooler for more than two weeks. I always bought appliances from Sears and even worked at one location as one point. The equivalent new refrigerator costs $3,300. I bought a Kenmore refrigerator from sears on 9-5-18 it was regular $700. Purchased my LG 3 door refrigerator 11/2016. WE lost around $700.00 worth of food in the refrigerator when it went out. !My fridge is dead 795.73167.610 not even 3 yrs old paid over 2,000.00 new at sears. Scheduled a tech to test it and the day before he arrived, the freezer completely stopped cooling. The compresser will finally quit. I bought a Kenmore Elite 12/04/2015 for $2,872.58. This is ridiculous especially seeing that they have known about these compressors for quite awhile! Model #785.7404.410. Shop Kenmore. car will still probably make the trip, only use $10 in gas . Lost a lot of food. Through the model number he determined it was made by LG in South Korea. After 4 years the compressor gone bad. Bad Experience with My Kenmore Freezerless Refrigerattor (model #C675-63702-0Q) I have a very bad experience with my model of Kenmore Freezeless fridge. I did not even have to show my receipt of purchase because the date on the compressor is less than 5 years. I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. I then called sears back and they basically said too bad because you didn't purchase the extended warranty. I will not ever purchase another Kenmore product. Our top picks. I paid for a sears service person to come and assess the issue. if nothing else i can let them know that they have bad products. Right before Christmas 2021, it stopped working and lost all of our food. A faulty component in the condenser fan motor can short circuit, causing the motor to overheat and poses a fire hazard to consumers. Had it repaired after waiting approximately 3 mos for warranty service. It sounds as though the motor is still working but it is not cooling and it periodically is making a strange short sound. Our fan was making loud noises which stopped when we opened the door on either the freezer or the refrigerator. All have failed except oven. 9 weeks to get our sears 2 and a half year old Kenmore Elite refrigerator repaired. I was made aware of that my Kenmore is a LG refrigerator and about the lawsuit when when I spoke to a local appliance repair technician which cost me $120.00. Sears Tech came out charge $99 for the service call and changed compressors, stated they have design issues, I expect this to happen again. Now the compressor is not working again. 3. Had someone come to diagnose the problem as my Sears appt was 2 weeks out. Purchased a Kenmore Elite (LG) in 2016 and 8 months after my extended warranty expires my frig stops working. Didn t see number on recall list but should be. On top of that I have to keep my warranty for a year which is about $600. What has happened to Sears quality and customer service??? Wish everyone have your issue resolved as easy as mine. I am in contact with a lawyer regarding class action. I bought brand new refrigerator from SEARS, model 51833,January 2016. It had stopped cooling. My husband and I purchased an LG French door refrigerator January 25, 2021. Now out of warranty and it took 2 weeks for service tech to come out, to say it's now the fan. It allows for more convenient access to fridge and freezer contents, which will make cleaning easy, too. Called Sears Repair on 8/24/19 and they gave us a date of 9/10/19 for the technician to "diagnose" the problem although we kept telling them that we were sure it was the compressor. We made an appointment with Sears technician but they failed to show up. $600 worth of fresh/frozen food; Sears sent repair tech out today, charged $109; he admitted he knew it would be compressor, but would not have one for 2 -3 weeks "if we are lucky". I lost all my food, Xmas dinner, etc. Purchased a kenmore 69312 12/14/2017 compressor went out 5/11 the warranty replaced it 3 months later I need another compressor the warranty company gave me six appointments to repair the refrigerator they all been no call no shows 2 months my 78 year old father has been without a refrigerator please put me on the list. The repairman said he sees at least one of these a week. Anything we can do about this? I have a Kenmore French door / bottom freezer - Model 795.72053.110 that we purchased in June of 2011. I have a Kenmore elite bought it new from Sears refrigerator quit working not getting cold, after talking to a technician giving him all the information and my model number he's informed me that everything that I have described to him and everything that I checked leads to a bad compressor, stated there was a lawsuit against it. Spoke with repair technician who informed me that unit was actually an LG unit. I think they knew exactly what was going on and I am ready to fight for what I think is right. My research shows the class action lawsuit was settled in January. I need help. Compact Refrigerator - Black. The compressor is supposed to be under warranty for 10 years, but I have heard complaints that there is $150 dollar service fee for the technician to come out and confirm the issue is the compressor. The unit cost me $1900.00 new.
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