Go to https://portal.office.com/account to check which Office version and edition you have available. I have had trouble logging in due to the fact the password *** read more This was confusing as my boss was able to login using his AAD account because his just happens to also be a proper Microsoft Account. It would best to check on that. I should add that this particular computer had my personal account as the main user. In a world where businesses are embracing technology more than ever, it's essential you understand the tech you're using. However, remember to check your account to ensure you are using the correct login details, especially the email address directly linked to your account. He has work experience as a Database and Microsoft.NET Developer. 03-22-2022 03:50 PM. Click Settings and more, illustrated by three dots. I just set my Microsoft Edge for email default app after Microsoft sent me pop-up when I tried logging in my Microsoft Outlook. Trying to sign in to some Microsoft services, such as Microsoft365 (formerly Office 365) or Outlook, might result in an unexpected login error. Also, a user needs to request a reset of the primary account, not the additional e-mail address. 6. Did this under Settings gear, Accounts, My Info. Select the Time range (Id suggest you choose All time). As Windows says during config 'One account for everything' That is no longer true, I have to jump trough hoops and create a 'personal' account meaning that I'm acting in the name of the user which I really don't like but it was totally fine for a professional account. After entering the unique code, you will be able to create a new password and sign in. What do I do? Do heed the warning, though, that it may delete data (at least on this PC/profile) for the @harsh.com .com account. You will have to use the original account id. Trying to login to Microsoft can get into a strange loop being told theres already an account but then That Microsoft account doesnt exist. for the same address! It looks like this isn't a Microsoft account. If your device has not been enrolled on the network, your account will be part of a policy that prevents access to devices outside the organization. Using an account name from a different kind of account such as an Xbox, Work, or School account may trigger the user ID error. That said, if you get a message saying that the Email address is removed for privacy, then you may have an issue with your account, and contacting Microsoft is the only option. every time I try, I . Microsoft will permanently delete any account which has not been active for the past 2 years. Microsoft Edge is another popular browser that many users use when they have a Windows computer. Time-saving software and hardware expertise that helps 200M users yearly. Restart the device, and install from https://portal.office.com/account to get the correct version. Select your name and profile picture or icon at the top. @LukePuplett: by triggering a re-install of Window. It is possible sometimes that, the account name was misspelled. I am trying to sign in to a new computer using my Microsoft account. The error message isnt complete, wed like to see better explanations like this: It looks like theres already a work/school Microsoft account, It looks like theres already a personal Microsoft account. I believe I've got the bottom of it. That's because the email exists in Gmail, but as the account no longer exists in Microsoft, your account must probably have been compromised. Click on the Start button on the left side of your Taskbar, and select Settings. This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. T he works account does exist and is used to access an Azure subscription. The services that require the use of this ID include OneDrive, Outlook.com, Xbox Live, and Skype. Report abuse. SelectReset password below.Reset password. Office 2021 all you need to know. Try another email address or sign up for a new one. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. Now, if you log back into your account, assuming its still there without any restrictions imposed, you should be able to log in to your account successfully. That Microsoft work or education account doesnt exist. It also used to be possible not to connect to the internet and directly create a local account but that doesn't seem possible anymore, at least in Windows 11. Then click on "Enable.". Restart the device, and install from https://portal.office.com/account to get the correct version. There you have all the information needed to fix the Microsoft account doesnt exist issue on your PC. This is a common error among Microsoft users encountering the error under consideration. My biggest qualm with this entire issue is that I cannot for the life of me get a hold of someone from Microsoft to even talk to about it. When you try to activate Microsoft 365 apps, you might encounter the following error: That Microsoft account doesnt exist. While the account may be wrong, there may be other factors that can contribute to this error. That is frustrating because the field is required. It looks like theres already an account with [emailprotected]????.com. How To Clear The Cache In Edge (Windows, macOS, iOS, & Android). Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through power automate, while using the same Microsoft account i am currently logged into, and it throws me the error. But, I get a message saying "The Microsoft account doesn't exist. The previous emails from Microsoft will show your account name. Enter a different account or get a new one" when opening outlook through Power Automate. Here are some of the most common issues reported by users: This article outlines a few steps that the reader should follow to fix this error. Is it okay to purchase Microsoft Office using an account previously used to sign in to a pirated version? Key Takeaways To subscribe to this RSS feed, copy and paste this URL into your RSS reader. I think that's the core of the confusion. You wont be able to access your account, and you will receive this error. In this guide, we will show you the possible causes and potential solutions to this issue. Once the account has been created, you can start using that Microsoft service again. That Microsoft account doesn't exist. Enter a different account or get a new one. Run the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state. Time-saving software and hardware expertise that helps 200M users yearly. Suppose you are in a situation where you receive the error of your account not existing when you know your account exists. MS also keeps linking my work and home accounts. So, you might need to create a new Microsoft account. Not associated with Microsoft. If you're using Office 365 Business or Enterprise, those revolve around Azure AD accounts, often called organisational accounts or "Work or School account" in prompts. TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. Hi so i restarted my HP laptop and i'm setting it up. The app needs permissions to use SharePoint,office 365 and outlook.com. Microsoft 365, Microsoft Office, Microsoft Office for Mac, Office 2021 / Office LTSC, Office 365 /. Fix PC issues and remove viruses now in 3 easy steps: prevents you from accessing any Microsoft service, deleted your Microsoft account permanently, Fix Error Code 135011: Your Organization has Disabled This Device, Cant Remove a Device From Microsoft Account: 4 Fixes. The login failed; when trying to log in manually (without the quick-login you normally have), it doesn't work as well, it just says that my "Microsoft doesn't exist": I used that email account to create this post. For Windows devices, try the following troubleshooting methods. when I try to put my email account into authenticator it says "That Microsoft Account doesn't exist." but it does, why is it saying that. Microsoft Outlook allows you to create an alias for your email account. Then we were able to add the workplace user. Thank you for posting to Microsoft Community. If its you, go back and sign in. Enter a different account or get a new one". If you don't have one, you can create here. Business Tech Planet is owned and operated by M&D Digital Limited, company number 12657448. Business Tech Planet is a participant in affiliate advertising programs designed to provide a means for sites to earn advertising fees by advertising and linking to affiliated sites. Well, cached data stores all previous elements of data preventing access again. It also occurs when an attempt is made to log into a service using the Microsoft ID associated with a Windows device. All kinds of mismatches or incorrect inputs can also lead to Microsoft saying that the user does not exist, even if it actually does, or at least it did at some point in time. I am not even sure if that would work anyway. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. Whats the grammar of "For those whose stories they are"? Do I need a thermal expansion tank if I already have a pressure tank? @harrymc: there's a chat going on as well. Office for Mere Mortals is where thousands pick up useful tips and tricks for Word, Excel, PowerPoint and Outlook. If you try to login with an email setup for either type of account, the user might be asked which account you want to use. These login loops can happen in software or on Microsofts web site in many different locations. After that, click on "Devices.". Position: Columnist She was graduated from the major in English. Alias account; Mistyped Email address; Deleted account; 1] The person is logging in using an Alias. I have a secondary email that I had set up which was an older email account that I don't use as often but still have things connected to it. Choose from the options provided on why you need a password reset, then click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/09/Reset-Microsoft-Account-Password-Online.png","width":600,"height":372}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"3. Enter a dif Business process and workflow automation topics. All Microsoft accounts are either work/school or personal. On the next page, fill out the necessary details. No account? Enter a different account orget a new one. We hope that the suggestions listed above helped you to fix this error message. To access this form, the user must be signed in with a Microsoft account. I'm ready to switch to Linux. Now, provided your account is still there and no limits have been placed on it, you should be able to log in to your account successfully. For email accounts, it should be within 365 days. According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. But, I get a message saying "The Microsoft account doesn't exist. Here at Business Tech Planet, we're really passionate about making tech make sense. Thanks for reaching us out here in the community. New Member. How to fix and overcome the That Microsoft account doesnt exist error: Above are some of the methods you can use to help resolve the issue of the Microsoft account doesnt exist your cached data can sometimes interfere with current activities on your site and overwrite specific scripts that you may require when logging into your Microsoft account. Enter a different account or get It only takes a minute to sign up. Usually, the error user ID does not exist denotes that the user is trying to log in using an Alias. That Microsoft account doesn't exist. I have the same headache, but see no solution. The thing just stops you cold until you satisfy it with a MICROSOFT account, but it won't tell you what a Microsoft account even is. In reply to Greg Carmack's post on March 9, 2022. Username lookup. If youve come across other solutions to fix this problem, you can help the Windows Community by listing the troubleshooting steps in the comment section below. If you are still having issues, try to clear the cached data again; this will help resolve the That Microsoft account doesnt exist error. Super User is a question and answer site for computer enthusiasts and power users. Then when you go back to the MS login screen and hit the back arrow it goes to the local account creation screen. , It looks like theres already an account with. If you fill in a email address that is connected to a personal account as well as a work/school account, it will ask for what account you want to log in. Power Platform Integration - Better Together! The error message is trying (badly) to tell you that the email address login doesnt exist for the type of Microsoft account required (either work/school or personal). Once selected click Schedule with Pearson VUE then go to Edit your certification profile. Another time the error message may reflect as, A new account can be created with the same mailbox name (, Ensure that the case for both username and password are correct, Avoid pressing the incorrect key accidentally, so be careful, Try logging in from another secure computer as your keyboard might have issues. Create one! Microsoft account does not exist error The User ID you entered does not exist, Outlook email doesnt exist Outlook says my account doesnt exist, Microsoft account not recognized Microsoft account doesnt exist but it does. I've had this Minecraft account for a very long time, but for some strange reason it doesn't work. Has anyone found any fix for this? If you forgot your Microsoft account email address or you signed in and got the error message,That Microsoft account does not exist, we recommend following the steps in this order to assist you with finding your username. The initial step is to make sure that your Username and ID actually exist. Double-check if you typed it incorrectly, If the account name was typed correctly, maybe the email address is incorrect or has been changed recently. I have the same problem. If you forgot your Microsoft account password, follow these steps. Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more! We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. It definitely is an Office 365 account that was being used to log in in the previous computer. To resolve this, log in using the details of the new account. I have dealt with this before. Make sure that your email has the correct domain at the end: Try to log in using your old email address or phone number if they were changed, Click on the top left corner where it says, You can see your Microsoft account name under User information or in the. Enter the email address, phone number, or Skype name you use to sign in then select Next. We needed to join to the domain, first. Do not use an account name from another type of account. {"@context":"https://schema.org/","@type":"HowTo","step":[{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"Visit the Reset your password webpage."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"2. If the user ID you entered does not exist anymore, you might also be trying to use it for the wrong type of account, so we advise extra caution. What Is the Difference Between 'Man' And 'Son of Man' in Num 23:19? I had to open Microsoft teams logging in with a personal account (in this case it was an @harsh.com .com account.) In Microsoft PowerAutomate (previously called Microsoft Flow), Approvals are a great way to automate the sign-off on a process or document. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. Is it correct to use "the" before "materials used in making buildings are"? Everyday Backups - protecting your documents, photos and personal info, Solving Theres already an account Microsoft login problem, Deleting Microsoft accounts gets man two years jail, Rainbow gradient or effect in Office, Word or PowerPoint, Make a transparent shape to mask a photo in Word, PowerPoint and more, Transparency Color problem and fix for Microsoft Office, Beware OneNote .one files as virus carriers. Choose the account you want to sign in with. Clear the cached data to refresh the login portal using the below steps. In this case, I would like to suggest you to log into Office.com with the corresponding account by using browser, and check if it can be accessed correctly. please note that Outlook is for the free accounts like hotmail.com and Office365 are for business. Are there tables of wastage rates for different fruit and veg? I am trying to sign in to a new computer using my Microsoft account. Since I'm now joined, I can't check where the option is now. I'm setting up a computer and the main user is going to log in using Microsoft credentials (it's an Office 365 account). No. If you are signed in with your Work or School account, and dont have a license assigned, contact your Microsoft 365 Administrator to get a license assigned. Not associated with Microsoft. We have problem with the sign in of an account. If your Microsoft account doesn't exist but it does, you might be permanently locked out. How do I find my Microsoft 365 admin? Can't access your account? Has anyone found a solution? You only need to follow the steps carefully, and you should be able to sign in to your account again. Try another email address or sign up for a new one. If you are using Windows or any Microsoft product, you should be able to check into settings to figure it out. Because the type of Microsoft account youre trying to use is not the type of account needed for that login. If you are sure that you had accessed it yesterday or within few hours, then check out the suggestions. Below are the prevalent ones: An account that your workplace or school provided may not have a Microsoft account associated with it. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! If you are having troubles fixing an error, your system may be partially broken. 5. These computers were set up for organization and the one I re-installed I set it up for personal use. Assuming the typing is correct, and the email address is for a current Microsoft account, why is the error appearing? Try out a couple of familiar usernames and passwords variation that might been have used recently. Enter a different account or get a new one. . Ashish holds a Bachelor's in Computer Engineering and is a veteran Windows and Xbox user. Then, check for previous emails from Microsoft. The common error is accompanied by a message that reads: That Microsoft account doesnt exist. If so, please select work or school account and . I have the same problem. While it may look as if the account is incorrect, but there can be other reasons. If the tweaks earlier mentioned do not solve the sign-in problem, the issue might have to be reported to Microsoft. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. You can use Office Online apps at https://office.com. Enter a different account or get a new one. What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? Now hover over History and click on History.. Asking for help, clarification, or responding to other answers. This worked in half a second. However, clearing the cached data will help resolve stored data issues affecting account access. If you have forgotten your username, or you get a message from Microsoft that says that account doesn't exist, use our automated self-help to help you recover your username, and connect you to a support agent if necessary. One last method would be to sign in to your email associated with your Microsoft account. Cache in the Edge browser stores website data, which speedsup site loading times. Its quite possible for someone to use the same email address as both a work and personal Microsoft account. It then asked me to create a password so I backed out thinking it wouldnt work. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. I worked around it.. Select Reset password below. Slot in the Microsoft user ID that needs to be recovered. Note: Before requesting a password reset, the user ID must have been confirmed to exist by the steps mentioned earlier. Attempt logging in with the primary Microsoft ID. Feel free to let us know the solution that helped you fix this issue in the comments below. Hope this helps someone. When you do that, it will not be a problem anymore.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_1',815,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_2',815,'0','1'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0_1');.medrectangle-4-multi-815{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. Thanks for contributing an answer to Super User! Recover your account by requesting a password reset. From an existing and active e-mail address, send an email to the user ID in question to see if it will bounce back (mailer-daemon) or get delivered. From there, check to see if your device is enabled. If this situation arises, use the primary User ID instead of the additional address. If you have Microsoft 365 for Business Basic, you wont have any Office applications to install. Another method would be to open any Office 2016 or 2019 app and create a new document. Try to work out what type of login Microsoft is expecting (work/school or personal), knowing that should explain the original error message and, hopefully, point to a solution. Enter the on-screen character and click Next. Key Takeaways Copyright Windows Report 2023. Enter a different account or get a new one. Tip:This option won't work if you don't have security info set up on your account or if you can no longer access that security info. When I sign in with Mojang it says that I have migrated my Mojang account over to microsoft, but when I try to sign in through microsoft it says my account doesn't exist. Below is a guide on clearing the cached data on the Edge browser. Microsoft doesnt explain that difference very well, or at all. The email or username you entered does not exist. In my case, I thought my Azure Active Directory account from my new company was a Microsoft Account when its actually just a workplace account. This prevents you from accessing any Microsoft service on your devices. A Microsoft Account (sometimes called MSA in the documentation) is a personal, consumer account. "That Microsoft account doesn't exist. 4. If not, select the checkbox next to the device. How To Choose Knowledge Management Software For Windows. That said, these aliases cannot be used to login into a Microsoft account. But, I get a message saying "The Microsoft account doesn't exist. Request a security code to be sent to the phone number or email you used. On Your Dashboard, click on click Schedule next exam button to select your exam. We hired a new employee and I CANNOT ADD THE EMPLOYEE LOGIN TO THE HOSTS!?!? Maybe this helps. Type the requested information and selectSend code. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Why do small African island nations perform better than African continental nations, considering democracy and human development? If youre trying to sign in with a Microsoft account and getting an error saying, The Microsoft account you entered does not exist, this post will help you figure out whats going on. Someone please tell me that there is a solution now. Send a test E-mail to the supposed user ID. A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. The moment I removed the personal account from her profile, her login (with a work account, @workdomain.com) worked; error gone. During the installation process you get to select that: Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. VERY frustrating to a sysadmin who needs to set up machines for employees that aren't on premises to give me passwords and 2FA codes received on their cell phones.
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