I work out all the time. Why you can trust Top Ten Reviews "This swim spa is a dream come true. It's been good for six months now. Clarity Spas have a standard limited warranty of one to three years on Master Spas parts. Hot Tubs. You can also attach a garden hose to the end of the drain assembly. Had I not stepped inside a crappier one, I probably would've never realized. When you're ready, a hot tub or swim spa can be installed in one day. And we weren't allowed to wet test it. I can swim anytime, on my own terms, without worrying about scheduling or the cleanliness of public pools and I can use it for way longer than just two months!". We needed it delivered twice and they delivered it. Fort Wayne, IN 46804 Photo: jacuzzi.com. Unsubscribe at any time. The potential sales . Geared towards hydrotherapy too, they aim to target complaints like muscle and joint pain. The quality seems top-notch. Yes, I was told that "no chemicals" were necessary, but I honestly never believed that. Roomy and comfortable, this hot tub is recognized for its jet power and seating versatility including a contoured lounger. Master Spas uses a coated wood frame, acrylic shell and icynene full-foam insulation standard in all of its spas, with the option to upgrade to a vac-formed ABS pan bottom except in the MP Legend line, where this feature is standard. We purchased the spa at an expo and the local company was the expo people. Master Spas is the only hot tub company we reviewed that uses magnet therapy in its products in addition to hydrotherapy, making it a rival for Bullfrog Spas (opens in new tab) in massage therapy. The Hotel Resonance Taipei, Tapestry Collection by Hilton is a luxury hotel in Taipei with a spa and fitness centre. Life was cool before but with it, it is now great. 260-436-9100. Master Spas has also agreed to a compliance plan to test and certify each basic model to the Database before continuing to sell into California. I've lost weight, and my back feels better! It is the most helpful thing that I got from them. Went to a 2010 Spa show in Wilmington Delaware and purchased a Master Spa (Twilight 8.3) through West Chester Spas, Pa (No longer in business). Wow! If you don't add chemicals pretty much daily, the water gets gross. At Master Spas, we make buying a hot tub or swim spa just as relaxing as using one. A link has directed you to this review. After getting a bacterial infection my doctor told me to stop using the hot tub. Who's crazy enough to start this website? Designed with premium features for exceptional hydrotherapy. So a Master swim spa is actually behind me and it's leaking. Plus the jets help massage my back. With so many options, finding the perfect hot tub can feel overwhelming. For more information about reviews on ConsumerAffairs.com please visit our Try changing your search parameters. I got four kids under four. Walk, jog, and exercise in the water without the need for water shoes. This is ClassAction.org's current list of open lawsuits and investigations. With so many options, finding the perfect hot tub can feel overwhelming. Your passport to relaxation, offering quality and value. Shop Hot Tubs. The Extreme Therapy seat is certainly a "spa within a spa". It's been leaking since we got it. The Challenger 15 D features a large uninhibited area that is perfect for swimming, exercise, and family fun. Master Spas Dealer - Primo Hot Tubs and Swim Spas - Closing It's Doors Texas based Primo Hot Tubs and Swim Spas has got their customers "hot" and not in a good way. Oct 20 2018. The hotel is close to popular attractions like Dihua Street, the Taipei Botanical Garden and the Liaoning Night Market. Once we were done with the space it was gonna be put in, we called them, and they put it in there. I didn't do enough research. I got a TS 8.25 from Master Spas. The Mast3rPur system combines this filter with ozone and UV-C light sanitation as well. Primo Hot Tubs and Spas was a dealer for Master Spas, out of Indiana. At Hot Tubs Inc., we don't just offer the best hot tubs on the market; we're also experts in hot tubs and swim spas. Master Spas creates a variety of hot tubs to suit different needs and budgets. 2138 W Wisconsin Ave Appleton, WI 54914-3115. They were here when they told me they would be. Master Spas went around whatever time I had open and worked with me. We're trying to stay active and healthy. I got a new one and they delivered it and got everything going in just a short amount of time. How do I know I can trust these reviews about Master Spas? My partners a runner and it helps with the leg. The more special features you opt for, the more you can expect to pay out on your new tub too. I'm definitely motivated to work out! Master Spas also has a MasterBlaster Foot Therapy jet system available for its two higher-tier lines, which uses 28 nozzles in two jets for a reflexology-inspired foot massage. Get buying tips about Hot Tubs delivered to your inbox. west cester spas were on time to the second. We looked at every other competitor before we bought that, and it seemed to be, by far, the best value. I bought my Healthy Living Master Spa at The Cedar Park Center Spa Expo in Cedar Park, TX in June 2017. Also the Spa kept shutting down. He Uses weather as excuse and his health as excuse to do warranty repairs or any repairs. I paid for the steps, and Id like to get reimbursed for them because I don't want them anymore. No contact after submitted for warranty. The difference in cost between the 8.2 and the one smaller than that didn't seem to be consequential enough for me not to go a bit bigger and I had the space. Master Spas have eight spa jet types: massage, pulsating, rotating, pinpoint, directional, cluster, whirlpool, and adjustable. All warranty repairs include replacement parts and labor. It also features free WiFi, a coffee shop, and a 24-hour gym. So, with th Master Spas sells a variety of hot tubs and swim spas that are excellent for relaxation or staying in shape. Master Spas also obtained at least one brochure for Premium Leisure's "Leisure's Edge" spa line, containing photographs of spas embodying Premium's design . Carnival Secures $2 Billion Multi-currency Revolving Credit Facility. The clips came off. For more information, please see our The Master Spas executive team is Kevin Richards, vice president of sales and marketing; President Terry Valmassoi; CEO Bob Lauter; and Sam Badiac, executive vice president. The Judge overseeing this case is Hendee, Chad A. Top Ten Reviews is part of Future US Inc, an international media group and leading digital publisher. You can also request hot tub or swim spa pricing using Master Spas' contact forms. This is one of Master Spas strengths. We absolutely loved everything about hot tub. But the unique design and therapy of the each of the 3 therapy seats, the lounger, and the cooldown seat make it a REALLY special spa. The Bio-Magnetic seat uses magnet therapy along pressure points in your neck and shoulders. First Name*. We had the companies narrowed down between Master Spas and ThermoSpas but we had an awful experience with the salesperson from ThermoSpas, which sent us over the edge. With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. There may be more reports for "master spas", For more results perform a general search for "master spas", Showing 1-12 of 12 Found Reports Spring of 2013- Noticed the water level kept dropping. I love the lights at night. I figured they were gonna be comparable in terms of price but it was more marketing behind those products versus the actual experience. I was looking for something more on the hydrotherapeutic side of things. Master Spas is a Fort Wayne, Indiana, based company who manufactures portable electric spas. Our factory-direct Master Spa replacement filters are guaranteed to work just as well as your original filters. This hot tub is like no other I have ever been in. Both my wife and I exercise quite a bit. Master Spas is one of the few tub companies to use biomagnetic therapy with hydrotherapy for better pain management. Copyright 1997-2023 Ripoff Report. Relax with massaging spa jets in the perfect water temperature, year-round. To learn more about the Master Spas' Legend Series hot tubs we . Master Spas tub pricing starts around $4,000. photos CONTRIBUTED Master Spas has partnerships with professional athletes, including three-time IRONMAN World Champion Mirinda Carfrae, who is seen in Master Spas' H2X . Swim. Please call our customer service team, and they will be glad to assist you. Exercise. Fort Wayne Indiana, Ricks Pool and Spa Ricks Pool and Spas Corona California, Master spas Failure to complete warranty work Fort Wayne Indiana, Master Spas Ron - Hollister Salesman Bait & Switch - False Advertising Ft Wayne, Indiana, MASTER SPA HOT TUB STORE RIP ME OFF FOR $6000.00 DOLLARS Ft Wayne Indiana, Rhiel Supply Ha talk about a disapointment Youngstown Ohio, National Pool And Spa ripoff Went under and my tub was financed for 7400 and gave me to hot tub Eastlake Ohio, Master Spas I've received a check for $2,996.85, said that I won in a British Lotto held in London, England. File your review. The reps did a good job, and the spa has everything I wanted. 75, Section 2, Hankou St, Wanhua District, Taipei City, TW . But now, its perfect. we 've had are lsx for 2 weeks and so far its been awsome . Visit our corporate site (opens in new tab). This brand started as a company that made fibreglass swimming pools, jeep bodies, and horse therapy units. Come be part of creating a clean, modern and thriving California. Keith Taig is seeking to obtain class-action status for himself and anyone who was surreptitiously filmed while visiting the Vero Beach-based East Spa between November 29, 2018, and January 27 . Too many complaints about it. customerservice@masterspas.com, 6927 Lincoln Parkway The price is higher than last year, but it is the same as everywhere else. Why? Also, the swim spa is practical to use yearround, unlike an in-ground pool. Find out more about how we test. Hi Rachael, we are sorry to hear you were not informed of the warranty terms and exclusions by your dealer prior to making your move plans. We have one of the largest Spa and Hot Tub showrooms in Texas. Rip-off! The guy replaced those wrong so we had to put them on. They did not put back the insulation. The hot tub was like an investment in family but also an investment in wellness. By March, they had received a flood of complaints. This case started as an internal tip from California Energy Commission (Commission) staff. Master Spas doesn't display pricing online, but you can find the cost of specific models by contacting your nearest Master Spas dealer. With such an extensive range of hot tubs, theres no reason why you shouldnt find a design that fits your needs. This is the number for Texas Spa Services, LLC. This case started as an internal tip from California Energy Commission (Commission) staff. I bought a twilight series after doing a ton of research. Im in New England so the heater keeps things running even in the coldest days. Our electricity and water bill has been off the charts. In fact, I wouldn't trust a "no chemical" hot tub in fear of bacteria. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. He said when he closed his doors, the business had less than $2,000 in its bank account. That factor alone might be worth the extra money and peace of mind if you have any problems with your unit later but you are still going to pay from $8,000 to $14,000 for a basic, well-made hot tub, and if you start adding extras like stereos, extra jets, or LCD screens, the cost will increase. Master Spas of Wisconsin is the premier dealer for Master Spas hot tubs and swim spas, located in Appleton and Waukesha, Wisconsin. Master Spas has a great selection of U.S.-made hot tubs and swim spas that are durable and competitively priced. All Rights Reserved. 8008607727. the USA, Visit the Michael Phelps Signature Swim Spas website. No matter what you are looking for, Master Spas is ready to assist you in finding the hot tub that will best fit your needs. Refining your search to only include the models that meet your size and budget is an excellent place to begin your hot tub buying journey. The Bluetooth system which was an add on, has no tuner feature and only works if you have a mobile device within 10 feet of the tub. the USA, Visit the Michael Phelps Signature Swim Spas website. Its something that the kids look forward to, the nights when we do go in the hot tub, and then more so even when we have friends over. They just smoked cigarettes and then they said, "We're coming back." I have to say I love the Spa, but have had yearly issues from day one! That was how well it went. The StressRelief seat includes a headrest and uses downward-facing jets to relieve tension in your neck and shoulders. Master Spas provides hot tub owners with nationwide customer support through independent dealers, contract service centers and factory support. 70 reviews of Master Pool & Spa "Have had no problems with the spa we bought here, nor the install. Spa was under warranty and was repaired, Great! He said . In January, the Houston office started receiving complaints that Primo was months late delivering the tubs customers had paid for. For more information about dealership opportunities with exclusive territories, email sales@masterspas.com. All of our hot tub, swim spas and portable spas are full of top-of-the-line features and healing hydrotherapy. Built in Creating your dream backyard oasis should be simple. I was happy with the purchase process until we bought the spa. and swim spas easy to enjoy and The company had already sent all registration paperwork for our pool in oct. We believe the pool was simply given to another customer when it arrived.. After another week of delays was told pool would be in dec 29th. Master Spa Parts - 1068 American Drive, Neenah, WI, 54956, USA. The penalty monies are deposited into the Appliance Enforcement Subaccount established by SB 454 of 2011(Pavley). (I was told this by the delivery guy and boy was he right) More chemicals + a higher cost for the chemicals themselves = an extraordinarily high maintenance cost. Master Spas swim spas are perfect for customers who want their swim spa to double as a low-impact exercise tool and family pool. Master Spas sold or offered for sale portable electric spas in California, during the time period of July 2015 to July 2017. No contact after submitted for warranty. The five lightweight hot tubs seat between three and five adults. The Wisconsin Department of Justice has filed legal action against a firm that sells spas at Wisconsin State Fair Park, alleging the firm failed to tell customers . Be the first one to find this review helpful. Summary. Shop all models, or narrow your search using the brand, size and price filters, to find hot tubs that fit your criteria. Sacramento, CA 95814, Contact Us | DirectionsLanguage Services. Creating your dream backyard oasis should be simple. They replaced filters, Great! Fort Wayne Indiana. They supposedly came to fix it. Master Spas is based in Fort Wayne, Indiana, 90 miles north of Indianapolis. Privacy Policy. He told Channel 2 he had an agreement with Primo that he would get half of the money when the company sold the spa. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Again? Master Spa Lsx 1050 Vs Sundance Maxxius - Portable Hot Tubs & Spas - Pool and Spa Forum. At Master spas of Toronto, we have helped thousands of families escape their hectic lives. Information given for the potential transaction was not true. We can't use it, obviously. SPAS UNLIMITED -2151 FM 1960E- Houston Texas 77073281-784-1900 fax 281-784-1885. I went up, tested it out, had conversation and I bought it on the spot. Estimated amount consumers saved since 1997: $15,590,010,907. I contacted the sales rep ***** via . Anytime we had a question, we just go to YouTube and they have a video for every single thing to do. Find a dealer. Become a Member Contact The Inn & Club: 904-273-7716.Membership. We apologize for the inconvenience you have encountered. We are proud to support these athletes as they strive to win their day. Master Spas has four hot tub collections, including the Michael Phelps Legend, Twilight, Clarity, and Getaway. Since Channel 2 started looking into this story in April, Master Spas has reached out to every person who complained to the BBB that they were owed money or a hot tub andhas successfully resolved those issues. com How to Measure a replacement Spa Cover. I had a feeling they were initially overpriced, but the tub looked top quality to me. If you need help with the Public File, call (713) 778-4745. You can find contact information for your local hot tub dealer using our dealer locator. I'm also specifically trying to decide if the Twilight series is worth the extra cash over the Clarity line. The case status is Pending - Other Pending. We want your experience to be as relaxing as possible. So its great because it does help. The main difference between the four different collections is the pricing. To settle this matter, Master Spas executed a Settlement Agreement with the Commission on October 30, 2017, for $152,500.00. From the start, the circulation pump was bad. I bought my Master Spa Twilight Series 8.2 hot tub at a local hot tub expo where they toted up to 60%. Cookie Notice Share. There was a small leak near the pump, and they replaced a gasket, gave me an extra gasket, and showed me how I could do that myself if I had to. ", "I had back surgery and needed a low-impact workout and a way to strengthen my core. easy to own. Master Spas is based in Fort Wayne, Indiana, 90 miles northeast of Indianapolis. I was inquiring about suction covers which would fit my 2008 hot tub. By HDK, March 21, 2007 in Portable Hot Tubs & Spas. Master Spas is a manufacturer of spas and related products, and we stand behind every product we produce pursuant to those representations which are stated . The store is not open when it supposed to be. Thoroughly rinse any spa pillows and the tub shell. I went to the dealership today and bought some additional chemicals to maintain it, so we're thoroughly enjoying it. This spa has lights and it cycles through the colors but the way that it cycles is, it flashes, it doesn't fade. If you paid Primo Spas for service or for a spa that you have not received, call (713) 561-2522. I went and tested Master Spas and I could tell the difference. Advertisers above have met our The Commission's investigation process identified Master Spas manufacturing and offering for sale portable electric spas not tested prior to being certified to the Appliance Efficiency Database (Database). When done, fill the tub back up with water and add in Master Spas chemicals to keep the water balanced. Contact the company to explore different hot tub options and find local Master Spas dealers. Download this stock image: FILE - This combination of undated photos provided by the Gwinnett County Police Department shows Master Police Officer Robert McDonald, left, and Sgt. Our Master Spa Legend Series hot tubs are ultra-premium hot tub spas, which look and feel luxurious with high-end parts such as Master Spa . The EcoPur Charge system uses copper and zinc to purify the water and filter out dirt and microorganisms. They come off twice. I almost don't like it when it gets too hot out because I don't use it as much. We paid for that. After several days and several calls with West Chester Spa, it turned out one of the NEW filters was bad and not flowing properly. I'm going to be filing a complaint about that because it wasn't explained ahead of time to us and I'm very disappointed. We took care of it, reconditioned it, we cleaned it. They had the audacity to try to charge us for the -- we told them right off the get-go, "This is a faulty product and we want it off the property. Master Spas does not recommend you winterize the hot tub. Corporate Advocacy Program: How to repair your business reputation. I played basketball last night and my body was hurting. I Paid a lot of money for my tub.
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