Simply let him/her know that youd like to cancel your Straight Talk service. Conveniently this happens while Im broke down in the middle of road. When I went to renew my service a couple days ago I completely lost service afterwards, havent had service since. Please select which option you would like to keep: You are going to logout in {{logouttime}} minutes. He'd done the rehab thing twice and been heavily involved in the 12-step recovering Well, victory Monday was fun while it lasted Cleveland Browns fans. WebStraight Talk Home Internet service available in select areas. Stole $57.98 from me. Internet, (Kathy) Song Mo Xin Song Mo Xin Im not able to access my funds or be able to talk to a live representative unless I pay a $34k deposit. Pre-order items cannot be combined with other purchases. After repeating the address about 4 times, spelling everything, he then said the label would go to my email, again. Please select which one you wish to keep. I have been calling them for 3 day's in a row and have been on hold for hour's at at time. While Straight Talk attempts to be transparent in their pricing and details, some plans that claim to be unlimited actually do have limits. They might even offer some discounts or incentives to keep you with them. F this company. I turned it off and back on still no service. Copyright 2007 - 2023, ContactHelp.com. My existing internet was down with no ETA and 3-days to even get a reply. Do not work with this company. It may also be a good "last-ditch" effort before escalating your complaint to a consumer protection agency. How Do I Purchase a Plan with Straight Talk? > Sign In / Reset Password. At this point youve probably tried calling Straight Talk Wirelesss customer service. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, minutes used and other factors. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. Please wait an additional 24 hours and try the test call again. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I had straight talk for years. NOTE: It can take between 15 ? You can now share news articles on your favorite social media channels. If you need to see tips for WiFi connectivity, click here. Where do I start! The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. How Do I Register My New Straight Talk Phone? I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! Since youre no longer interested in their services and have requested them to cancel your subscription, you must return their phone and any other accessory in your possession. Alarms, TTY and other systems may not be compatible. WebStraight Talk, Inc. Would not make an exception,to a hotel reservation I made thru Priceline. I highly recommend straight talk as yo Straight Talk is a cellphone service provider that offers fixed and unlimited monthly plans. Click "Settings" "Payments". As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. Navigate to the Support tab and click on Contact Us. Corporate Advocacy Program: How to repair your business reputation. They are NEVER helpful and could care less about what you need done. I can not find a way to contact them if I am not a customer. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. Reward Points have no cash value and cannot be transferred to another customer. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. Before we show you how to cancel your Straight Talk service, it is crucial to go over why you might want to cancel it, especially considering the quality of their service delivery. You can call us directly and we will help you. To reactivate your Straight Talk phone please go to www.straighttalk.com/Activate. Calling in almost every day for 2 weeks resulted in only frustration at the incompetence of the cust. I never was able to get one. Your transfer of a Straight Talk Number when upgrading to a New Straight Talk phone may take up to 24 hours. Get buying tips about Prepaid Phones delivered to your inbox. When I FINALLY got a hold to someone they had the nerve to tell me that they cannot refund me my money. They are crooks and will not help! Unlimited international calls are available to landline and mobile numbers in select destinations only, which are subject to change at any time. Its slower data speeds may not work for people who use their phones for streaming. Guess what! > Check Payment Status. WebFor your convenience, you can use the information and Straight Talk porting instructions below to get your Straight Talk account number and password. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. Check the "Battery Use" screen to review features or functions that have been consuming your battery. Well start sending you the news you need delivered straight to you. Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. Be the first one to find this review helpful. We also ensure all reviews are published without moderation. I will be looking for another pre pay service with hopefully much better customer service! I would leave 0 stars if I could. Rates are subject to change without prior notice. It's not always clear what is the best way to talk to Straight Talk representatives, so we started compiling this information built from suggestions from the customer community. You have quick access to the information you need from the fly out Menu on the top left. Privacy policy The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! and maybe a couple more hours before they can get it fixed. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. Very frustrating since Im having to borrow someones phone. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Never had any other carrier! Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. Turn off Bluetooth and GPS when not in use. I bout a iPhone 14 pro through them over a month ago, had issues setting it up and that was a nightmare but it finally worked. WebContact Us Now. They asked if they could call me on a different number to troubleshoot. Like someone before me said, it's as simple as buying a data card monthly and scratching for the pin off the back. All rights reserved. There wasn't one person that I spoke with that even cared. Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. Lastly, its insane to me the concept needing my IMEI number to lock it to the sim. We've created these shortcuts and apps to try to help customers like you (and ourselves!) service. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. However, despite the quality of service they offer, there comes a time when you might want to cancel their services. Calling Straight Talk back may result in you getting a representative who is able to help you. This number was the main line to my business that are on paid ads, my website, business cards and that all my customers have already. WebStraight Talk is a brand of wireless phone service in the United States and the Caribbean. Straight Talk is a reliable alternative to major cellphone providers. So we created a free concierge service you can call at the phone number below. EMAIL: Turn off push e-mail or set e-mail accounts to sync every hour or longer, or to update manually. Your phone should be active within minutes; however the activation process may take up to one hour. Your transfer of a Phone Number from your current wireless carrier to a New Straight Talk may take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. No one knows how to help or even cares. > Pay My Bill. Had enough of straight talk terrible customer service. At Straight Talk, you can buy phones compatible with AT&T's LTE network. Posted by nepaguy001. Dial *#06# on your phone to find out what it is. Straight Talk does not own their own cellular towers. Wow! Find more than 137,785 complaints| Ripoff Report then don't hesitate to contact us, Home / Guide / [Answered] How to Cancel Straight Talk Service Guide. The 2nd person wanted me to scratch off the pin on the data card. T-Mobile: Call 1-877-453-1304. But you have exceeded the number of items allowed per order. Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? This number works. Just a Philippine call center that is undertrained and could care less to do their job. How Do I Check If There's Straight Talk Coverage in My Area? Chat with Support Call Directly Need guided support? If you do not have a Google Account, the phone will prompt you to create one and will guide you step by step to do so. I got the box and a 1 month data card. Get immediate Straight Talk support from HelpOwl.com. Some phones on specific plans have hotspot capabilities. Straight Talk is also branded as Tracfone and offers prepaid phone service. Subject to our Reasonable Use Policy and Terms of Service. Please refer to our privacy policy. I mean extremely rude. Still hasn't. The Straight Talk call center that you call into has employees from Florida and is open Mon-Sun: 8am-12am EST according to customers. There are no credit checks, and you pick the plan and activate your account. Straight talk Y'ALL NEED TO BE TRUTHFUL TO YOUR CUSTOMERS. And tell me why the day I paid the 130 plus tax my son phone haven't worked (No text, No phone calls etc) he can't do anything. They refuse to refund my money too. Copyright 1997-2023, Ripoff Report. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. WebStraight Talk offers a variety of plans depending on your needs. And this doesn't make any sense at all. If you are Straight Talk/Total Wireless customer or have a service plan provided by SmartPay, please call here: 844-663-1309 or email [emailprotected] In todays guide, we showed you a step-by-step guide on how to cancel your Straight Talk service. WebStraight Talk is a cell service provider that offers no contract plans for talk, text and data. Great help!!! Hopefully I can get them to unlock my sim so I can switch to something else. You need help? I guess you get what you pay for with the cheap service!!! Refill with your credit card right from your device. on 2/28 at 3:05PM You will need to perform a separate checkout for the items in your cart. You can keep your Straight Talk phone number after canceling their service. Unsubscribe easily. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. While the company offers a wide range of phone plans to meet users needs, there comes a time when youre no longer interested in their service and want to cancel. If you need more data, you can purchase a 2 GB data add-on option for $10. Questions about data usage and calls made, Recommendations regarding appropriate calling and data plans. So I got the runaround from them and I wanted to make sure no one ever gets caught in this trap. Cell service is strong here. The next step is to activate your device and redeem your plan. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. INSTALL NOW>>. We recommend that a Gmail account be created, if they don?t have one already, in order to take full advantage of what Android offers. If you like your plan but feel like you're running through all of your data before the end of the month, you can purchase a 1 GB data add-on option for $5. Its Free to Join! Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. Click on "Straight Talk My Account" or "TracFone Wireless, Inc." to cancel. What are the reasons for cancelling the Straight Talk service? Yesterday we discovered that we can't call the New York State Police. There is a charge for this service for noncustomers. We will get back to you in a few minutes. Im so mad right now. They switched their phone towers to use Verizon towers and have no idea what the f they are doing. Receive your unlock code via email. You can call us directly and we will help you. Click Submit'. In 2015, the Federal Trade Commission took action against Straight Talk's parent company, TracFone due to TracFone's poor management of data throttling. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." Once the application is downloaded, you will need to sign in with your email credentials (username and password). I WAS DEFRAUDED, national credit systens inc. they sent me a letter saying that i and my late wife still owe the debt that i paid off in full..for our apartment>> marietta ga, MCB Floris and Metropolitan Commercial Bank MCB Floris and Metropolitan Commercial Bank (Kathy) Song Mo Xin MCB Floris with Metropolitan Commercial Bank Fake Crypto Currency Wire los angeles California, justanswer.com askalawyeroncall, askmasterlaw They fraudulently charged my bank account without my permission and refused to refund Los Angeles California, ED EXHAUST DISTRIBUTION .COM NOT RETURN ANYCALLS OR EMAILS ! I had straight talk for years. Note that it can take up to two business days for Straight Talk to process your request. I have been with Straight Talk Wireless for 3 years now. It offers a wide variety of smartphones and allows users to activate service on their current phones. You have exceeded the amount of items allowed in your cart. Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Your balance information will be displayed on the screen. Service is currently available for your address. | I can't get pictures in my texts and they are no help after days of taking to them. Have an idea for Straight Talk? Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. This company is a total scam. About 5 hours later, I had not received the label via email, so I called back. BACKGROUND APPS: Turn off apps running in the background. I am probably leaving them after over 10 years. Transferred my friends number and now both phones are not working! I called ST customer service. Calls must originate from the US, or Puerto Rico. Or who knows as it was not freely shared. 604 Straight Talk Wireless reviews first appeared on Complaints Board on Jul 30, 2009. I am very upset that they would not honor the warranty that the phone was supposed to have. WebOverview of Straight Talk Wireless complaint handling. He hung up. The worst phone service ever!!!! Once again, I went home, called customer service, and learned that I could not in fact set up a service contract unless I already had a different phone for text message verification. Since these guys work around the clock, you can always reach them at your convenience and ask them to cancel your subscription. Its Free to Join! However, you wont be entitled to a refund if you dont have a plan running or only a few days left until your last subscription expires. I have purchased my plans by the year for long time as well. I told them I would like a refund. -Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a Straight Talk Account) or you can create an account by selecting Create an Account. Estimated amount consumers saved since 1997: $15,590,010,907. $45 Unlimited plan with unlimited talk, text and data, with the first 10 gigabytes of data at high speeds, then 2G. Copyright 1997-2023 Ripoff Report. Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. That's how much they give a . I always get great service and customer service is great. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. By account information, we mean phone numbers, account numbers, login details, and more. I've had Straight Talk for 2 years now and I have not a single complaint about their coverage, their service or the price. After requesting the customer service team at Straight Talk to cancel your service, your request will take 24 to 48 hours to be approved. I absolutely hate Straight Talk! There's no kind of help or communication to help at ALL. When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. Once the app and email has been set up, an icon will appear on the applications menu. Anyone can write a Trustpilot review. WebHow to Contact Straight Talk Customer Service Using DoNotPay! I do not know if they changed their website or not. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. Dont waste you time or money. A month equals 30 days. 2023 TRACFONE. Straight Talk could never get my phone to activate. Terms & conditions, Privacy Central Track data We then hung up. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. No international roaming allowed. How Do I Check If My Balance Is Due on My Straight Talk Phone? Never called . WebStraight Talk, Inc. Actual availability, coverage, and speeds may vary depending on address/location, signal strength, network connection and traffic. You will need to perform a separate checkout for the items in your cart. I spent HOURS on the phone with customer service getting the same answer every time. If you paid for their service in advance, you are entitled to a refund. So I did, only to have them say to go back to the store to get a refund, because thats where I bought it. Press 1, then 5, then press # three times. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. This all happened after verizon bought them out. I have been a customer for about 7 years (with 4 phones/lines) in my household. You now have a spot reserved for Straight Talk Home Internet Service! > Print Monthly Statement. WebSo you have a complaint against Straight Talk Wirelesss servicemaybe theyre overcharging you, or a salesperson misled you, or their service isnt what they promised. WebWho can I contact if I am having issues with my Phone Service? Today I was told I would only need a credit card to sign up for service. There are no contracts and no hidden fees. There are many easy self service tips you can do to help you enhance your experience. Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. I have had nothing but horrible service ever since I've had this horrible carrier. Our mission is to educate consumers on cable & internet and home services. I called Straight Talk today to get it fixed/replaced and after explaining what happened, the person I was talking to said she needed to give the call to a manager. If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. Lets get it Straight. The company is lauded for offering some of the most affordable and reliable telecommunication services to millions of users scattered across the US. This special promotion only allows one additional line to be added at a time. All rights reserved. Here are some common reasons you may be forced to cancel your Straight Talk subscriptions. Have a Straight Talk question? Sorry they won't. Straight Talk Customer Service Number: If you have any concern or looking to buy a new Straight Talk SIM then you can contact them via the following mobile numbers - Phone at: 1-877-430-CELL (2355) SIM Customers (New/Replacement): 1-855-222-CELL (2355) Home Phone Support: 1-800-299-7784 Mobile Hotspot Help/Support: 1-877-430 She did not tell me anything that would help me or even tell me she could help me get the phone. If they had just told me to put in a credit card on the account and use the original zip code, would have been solved a lot sooner. Find another carrier. Yes, you can with the Straight Talk Bring Your Own Phone program. I would not go through this company again for all of king midas' silver. Tell us what your question is about so we can direct you to the best team to help you. DO Not do business with thieves. This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. To port in your existing telephone number to your Straight Talk phone, the number you are porting must be active with your current service provider. While there are several ways to cancel your Straight Talk service, one of the easiest ways is to contact the Straight Talk customer service team. 2023 Trustpilot, Inc. All rights reserved. It doesnt restrict people to long-term contracts, and it offers nationwide coverage and more data plans with flexible payment options. Straight Talk could never get my phone to activate. After connecting with a customer service rep from Straight Talk, youll be required to provide information about your account. FAQ. If you arent satisfied with Straight Talks service quality, you might want to cancel your subscription and switch to a new carrier that delivers the quality youre looking for. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. Your System Sucks. This company and the people who work here are so horrible. We don't call a lot of people. This phone number is Straight Talk's Best Phone Number because 115,920 customers like you used this contact information over the last 18 months and gave us feedback. The latest complaint No mobile service was resolved on Jan 16, 2023. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. Please save your time and don't do this service. @PBQB523 Focusing on our quality of customer service is our priority. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. Straight Talk will unlock phones for current and former Straight Talk customers for free. WebSupport - Straight Talk Home / Support Chat With Support Our friendly customer service agents are ready to assist you Manage Account View your order history, see updates on current orders, and even manage return and warranties all from one convenient location Warranty & Returns ^FT Yesterday one of our phones just stopped working (wouldn't turn on). For more specific results for "straight-talk-.com". Kept asking to speak to a manager but was told they were a manager. Meanwhile, she said their is nothing wrong with my phone. You will need to perform a separate checkout for the items in your cart. I didnt know it was on auto pa Payed my bill and now I can't make or receive calls. There may be more specific results for "straight-talk-.com", For more specific results for "straight-talk-.com", Showing 1-25 of 137,789 Found Reports There is no spot reserved for this router, you will need to check service availability for your address. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Contact Straight Talk via live chat: Straight Talk offers a live chat option that might be an improvement over phone-based customer service. Enter your address to check service availability for your address. I've been on the phone with them several times and assured it would be activated in a couple of hours, still waiting the following day and have to waste time calling again Ever since they teamed up with Verizon it's been a nightmare. Call (888) 442-5102 to request an unlock. 2023 TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. > Change Credit Card or Checking Account. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Depending on location, powered by 5G or 4G Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. I asked many times to talk to someone in the warranty department, the department that makes the decisions, or anyone higher up. I have now made five separate trips to Walmart in process of trying to set up a service plan for a phone I purchased on Monday. It goes against our guidelines to offer incentives for reviews. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Sign up to receive our free weekly newsletter. All Rights Reserved. If you value service, speed of service and having a company be able to handle the speed that tech updates they are NOT for you. This number worked fantastically, and I got all I needed accomplished! Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. I have never talked to a worse customer service line nor have I ever delt with a worst company. WebStraight Talk Customer Service Phone Number Phone Number:1 (877) 430-2355 Shortcut: Once the automated voice Average Customer Rating Score 1.6 Website: Straight Talk Website Straight Talk Customer Service Hours N/A - Edit Review/Comment Update Listing Reviews For Straight Talk Customer Service (13) dissatisfied Not user friendly at all! Calls are billed in one-minute increments. I asked what request and he said that the ticket was closed and there was nothing else he could do. Customer service is the worst, worst trained individuals on the planet. Concluding that she was psychotic, I asked to speak to a supervisor. They refuse to credit my account and are charging me full price for another month without the service I paid for. WebGet rewarded with Free Service at Straight Talk Rewards. You will be able to reactivate your Straight Talk phone with the same phone number within 30 days of your Service End Date. I laughed as I am expected to have two phones when I am dealing with the issues.
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