Harris County Toll Road Authority employees earn $28,000 annually on average, or $13 per hour. Meeting daily, weekly, and monthly production objectives. Place/answer phone calls to the customer answering EZ Tag questions. No you cant registration is done at the tax office in Harris county you can register pick up your toll tag at the toll authority office or handle other matters regarding the toll system, 1855 S Sam Houston Tollway Houston, TX 77060. See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. HCTRA cares about your comments & concerns. if(typeof jQuery == 'undefined') { Due to COVID, the state stores are closed, so the only choice was to order them online and wait for them to arrive in the mail before activating them (Im spoiled by the system in Florida, where you can buy a Sunpass at Publix and immediately activate it online - the opposite of the system in Texas). HCTRA Customer Service Closed Published on: February 15, 2021. If you continue, you agree with our policy statement. Prefer to pay as you go, and Pay your way? .hmg-jb-panel-body { Pursuant to the Texas Transportation Code, Chapter 284, the owner or renter of record (not necessarily the driver) of a vehicle that passes through a toll facility is responsible for payment of. Notify BancPass immediately by texting the word STOLEN to 866-978-5061. How do I contact customer service? By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. The information is transmitted to the Toll Operators Back Office or processing center. } Haddington Central Tenants and Residents Association (HCTRA) Feb 2019 - Present4 years 2 months. We have over 1,000,000 users and companies will listen to us. color: #fff; HCTRA Harris County Toll Road Authority. . Check your account activity. #jb-user-account-nav>li.active>a { Login to save this search and get notified of similar positions. My account always claims Ive failed multiple attempts trying to login in even with PW saved and Face ID enabled. Text message rates may apply. Password reset instructions will be sent to your email address if it has an associated account. Answering inbound calls and assisting callers with EZ Tag questions. Can I find my bill online? Click the link in the email we sent to to verify your email address and activate your job alert. Dont have an EZ TAGaccount? Resource Staffing connects Texas employers and talent in office administration, accounting & finance, real estate, customer care and medical non-clinical. . Due to the impacts of the winter storm, the HCTRA's Customer Service will remain closed Friday, February 19. Houston, Texas 77021 HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! Reload using credit online or through the phone app. Elite 2023. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Some Toll Operators have billing delays. Were proud to be a part of the following organizations: There are currently no related jobs. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Start-up and Commissioning Director - Water and Wastewater, RPA & UIpath Project Manager - Immediate Joiner, Per Diem Sterile Processing Technician Some Weekends Required - Einstein Montgomery New Rate, starpower Associate Director, Influencer and Entertainment Marketing, Executive Assistant - Kiewit Nuclear Solutions, See who Harris County has hired for this role. Please check with other tolling agencies directly for questions about their policies and programs. Ripoff Report Needs Your Help! In recognition of Independence Day, HCTRA customer service call center and administrative offices will be closed Friday, July 3. Business operations will resume Monday, July 6. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. First, please verify that your account was in good-standing at the time of the invoice of violation. Join to view profile . DONATE NOW! BLUERIDGE TRANSPORTATION GROUP, LLC /* only load jQuery if not present */ You Will Find Thewww hctra org loginTop Links Here. 24 CSC reviews first appeared on Complaints Board on Apr 11, 2010. When a Users balance gets low (around $5), BancPass automatically sends a text message to the mobile phone number on file to alert the User of a low balance. } when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask . background-color: #376d7d; I got an invoice or violation notice for a vehicle that had a BancPass Toll Sticker, what should I do? Reported Issues: 4 Comments. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. This app is so annoying so Ill be locked out for a hour and it still wont let me access it, hello I Want to cancel all the EZ Tags that i hve in all my cars Please put the word VIOLATION on the subject line. How is Harris County Toll Road Authority rated? Open an EZ Tagaccountonline today. TheHarris County Toll Road Authoritywould like to remind customers tologon tohctra.organd make sure your EZ TAGaccounthas a positive balance and your license plates are up-to-date. Customer Service Hours Ability to problem solve, organize, and prioritize assignments to meet deadlines. BancPass posts tolls as they are charged to the account. Important: All applicants must complete the assessment. Available Seven Days a Week . Voice messages left after hours will be returned the following day. BancPass can dispute these violations on your behalf as long as your account was in good standing, and the proper license plate was registered to the account, at the time of the violation or pay-by-mail notice. Call EZ TAG customer service faster, Get Support/Help, Pricing Info and more. You may change your License Plate number using the BancPass phone-app, or by calling: 866-978-5061. .hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { We currently are hiring for 2 different shifts for the HCTRA Assistant Dispatcher to join the HCTRA . Howeveryou identify and whatever your background, we encourage you to apply today. These simple steps can help customers avoid the hassle and surprise of receiving a bill for unpaid tolls in the mail! The Harris County Toll Road Authority (HCTRA) is continuing to adjust daily operations to protect the safety of customers and employees, and help reduce the spread of COVID-19 (Coronavirus). We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. You will be notified and given an option to opt-out of BancPass service fees prior to being charged. or by texting the word BALANCE to 866.978.5061. 281-875-EASY (3279) You may visit their website or send an . It is important to address a notice that has been sent in error as soon as possible before it ages and escalates to collections. Prefer an automatic monthly subscription? Verify to immediately update business information, respond to reviews, and more! - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. https://wprod-m.hctra.org/TranslationDisclaimer#! Chicago, Illinois. High School diploma or equivalent required. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. The only fee you will pay BancPass is when you choose to reload your account. Get email updates for new Customer Service Representative jobs in Houston, TX. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to manage your EZ TAG account . Assistant Dispatcher HCTRA [ 2 shifts available] $15.75 /hr. Take your RELOAD CARD, which you received in your Starter Kit, to any participating retailerProvide the cashier with your RELOAD CARD and let them know how much you would like to fund your account. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! Shift: 7am-3pmMust Be Bilingual. You can pay for a Toll Violation Invoice you received in the mail online. You are about to be logged out due to inactivity. Everyone is always so nice and helpful when dealing with the staff at Resource. Btw, I considered the EZ Tag Express app, but the reviews were terrible and I couldnt afford the risk of a citation being sent to my rental car company. You may visit their website or send an email request by clicking HCTRA Email Support. Last Modified May 6, 2020. } Deactivating your tag only means that you will no longer receive tolls posted to your account from the date and time you deactivate the account. Provide an atmosphere and environment conducive to the intellectual, physical, social, and emotional development of students. By Travis_McGee . If you need assistance, please contact Customer Service. BancPass service fees may also apply. 2/14/2018. color: #203f48; The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). SIGN UP PAY TOLLS & INVOICES BUSINESS OPPORTUNITIES. Ability to speak effectively on the telephone. The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. E-Mail: [email protected] Website: Visit Harris County Toll Road Authority Website . 3872. Unpaid tolls may result in additional fees and penalties, including issuance . Monday - Friday 7:30am - 5:30pm Saturday 8:00am - 4:30pm. Prevent apps from taking your money without permission. Ripoff Report on: Hctra - Harris county toll road authority abusive charges uethical business tactics poor customer service unfairness bully houston texas. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. You can always login to manage your EZ TAG account. Be safe from hackers and unwanted bills. 9 followers 9 connections. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. this toll road is operated by different agencies. For roadside assistance, please . Corporate Headquarters Provide payment plans and resolutions on past-due accounts, Enter data efficiently/Communicate via email with little to no errors, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, and Chinese speakers, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, and Chinese speakers, Computer proficiency and strong typing skills 40 WPM, Must be detail-oriented and have superior communication skills, Must pass a drug screen and criminal background check, Must have collection and banking experience, Satisfaction assisting Harris County toll road customers. Popups are being blocked on your browser, please make sure the popup blocker is not enable while using the application. background-color: #203f48; The new system keeps penalties capped, and only assess late fees monthly, not for each transaction. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. Save my name, email, and website in this browser for the next time I comment. Also Known as: HCTRA. You are still responsible to pay for all of the toll charges for trips taken prior to deactivating the account. color: #376d7d; .hmg-jb-bg-primary .hmg-jb-btn-primary, .hmg-jb-bg-primary .hmg-jb-btn-primary.active, .hmg-jb-bg-primary .hmg-jb-btn-primary.focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:active, .hmg-jb-bg-primary .hmg-jb-btn-primary:focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:hover { If you have received an invoice and you feel it is in error, take a picture of the invoice or scan it and send to support@bancpass.com. Your toll account is linked to your credit card & automatically replenished when a minimum balance is reached. | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. Select Accept to consent or Reject to decline non-essential cookies for this use. Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. You may also call 866-978-5061 during normal business hours. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. I have worked here for over 3 years and I have the utmost love and appreciation for this company. Always responds quickly with answers to any questions. HCTRA - Violation Collections Department/Collections. I have been with RS for years & have great clients. RT @HCTRA: Today's the day! doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Harris County Toll Road Authority. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. Last Modified May 6, 2020. Ability to comply with the Harris County Personnel Policies and Procedures and the policies of the County Attorney. Problem is, I wasn't anywhere near Houston when they alleged that I drove through their toll road. HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. } By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Published on: May 6, 2020. background-color: #376d7d; color: #376d7d; They understand our culture and the positions we have open and provide candidates the fit it well. Sugar Land, TX 77479. Customer Service. This is an error with the Toll Operators billing system. Get notified about new Customer Service Representative jobs in Houston, TX. Find information on toll roads, closures, and rates. Beginning March 14, the Harris County Toll Road Authority (HCTRA) will have updated Customer Service call center hours to better serve our customers. border-color: #376d7d; 3,107,130 Active TxTags as of March 1, 2023. Very caring. Houston, Texas, United States. If you are a EZ TAG customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EZ TAG. 77401 Job Description Collections Violations Dept. var jb_url = 'careers.resourcestaffing.com'; .hmg-jb .apply-progress-bar li.active > a:before { US. In addition to this page, follow us on Twitter to get the latest news and updates! x We use cookies to ensure that we give you the best experience on our website. HCTRA reserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. What do I do if my vehicle or Tag is lost or stolen? Please include the detailed page showing the license plate, time/location and toll amount. gxx@hctra.org: Jamela Tatum: Customer Service Representative: Texas, USA jxx@hctra.org: Dan Surowiec: Senior QA Consultant: Texas, USA dxx@hctra.org: Bernadette Gaston: Supervisor: Texas . For questions regarding METRO HOT Lane toll charges, contact HCTRA Customer Service at 281-875-3279. Position requires ability to work in a very structured environment with a diverse workforce. I ve recommended Resource Staffing to others numerous times, and they were hired and remain working to this day. } All Rights Reserved. For example, there are some toll operators that do not permit a User who has outstanding violations or pay-by-mail bills to drive the road. Experience in a law office, collections environment, or tax office preferred. If you used a toll road after closing or deactivating your account, the toll agency that manages the road you drove will send you a violation or pay-by-mail notice if you do not have a funded account. Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. Simply call the customer service department at 866-978-5061. Overnight closure of the northbound mainlanes from the SH-225 exit ramp to the SH-225 entrance ramp on the East Sam Houston Tollway April 24 at 10 p.m. April 25 at 6 a.m. https://gismaps.hctra.org/LCT/Account/Login.aspx?ReturnUrl=/LCT/. Research owner contact information as needed. Lead Customer Service Representative at Harris County Toll Road Authority Missouri City, Texas, United States. The call center hours are as follows: Monday - Friday, 7:30 a.m. - 5:30 p.m. Saturday, 8:00 a.m. - 4:30 p.m. HCTRA's Customer Service call center can be reached at (281) 875-3279. You can contact them directly by phone at 281-875-3279. Please check with other tolling agencies directly for questions about their policies and programs. } It is also up to the User to adhere to all Toll Operator requirements. .script("/js/multiple-select.js").wait() You'll need to update your log-in credentials. doxo is the simple, protected way to pay your bills with a singleaccountand accomplish your financial goals. TX The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Friday, December 31, 2021 for New Year's Eve. Get started today. Join to view profile . Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. For roadway inquiries including maps and hours of operation, you may also visit https://www.ridemetro.org . Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. What If deactivate my BancPass Toll Sticker? Login - Harris County Toll Road Authority Resource Staffing provides a variety of positions for jobseekers; they are able to help a multitude of people become employed under an agency that is organized and well established. Referrals increase your chances of interviewing at Harris County by 2x. Occasional ability to work extended hours to accommodate case load demands. ENGLISH. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. 6538 South Frwy. . Users can view their account balance via the BancPass phone app. To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. BancPass users will be charged the electronic toll tag discounted rate. Pay your Harris County Toll Road Authority bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. This Is How You Can Easily Access The www hctra org login. For quicker assistance, please have one of the available items below ready when contacting HCTRA.
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