You must log in or register to reply here. Even has King Size bed and two, My father and I purchased a class c motorhome from giant RV and it was the most easiest process ever. Please contact us at 888-436-7578 for availability as our inventory changes rapidly. Please see us for a complete list of features and available options! Each model includes the Rapid Camp+ multiplex wiring control system that will make set-up easier than ever, a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you connected to the outside world, and a whole coach water filtration system for fresh H2O day or night. The dealers in my area state that they dont even know what a ********* is and dont work on them. Don't go searching for zebras just yet. 40,000 miles. Monthly payments are only estimates derived from the RV price with a 96, 180, 204, or 240 month term, 10% to 20% down, 7.49%-9.24% interest APR, and financing terms are based on approved credit for qualified buyers and does not constitute a commitment that financing for a specific rate or term is available. Anyone know exactly where the fuse may . was not accepted by ****, nor were the two offers recently submitted to ********************************* for approval. It was a pleasure dealing with all of you. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. We have taken our coach to *************** in ***********, ** to have the work completed by a certified tech. or call the glass man in town? Both the sofa and dinette offer overhead storage and can each be made into additional sleeping space for the kids or extra guests.Up front above the cab is a 54" x 96" bunk with a 40" swivel flat screen TV.Create all of your favorite meals and snacks easily in this kitchen with a refrigerator, large double sink, three burner range-top, and an overhead microwave. After all the warranty work, we had to winterize the coach for the 2019 season. 01/03/2023. All standard features and specifications are subject to change. Brands that do not do that should switch the power to house batteries to avoid killing the chassis battery by playing the radio all day. We have documented the roof concerns in case it does happen to be a concern. Needless to say, ******* ***** is very troubled and concern as a dealer on the treatment and conversations (or lack of) to ******************. How can ****************** relay information, determine issues and ask questions on why we can and why we cannot do this to give to **********, ******* *****, etc.??? As the smallest motorhome option, camper vans are welcome virtually everywhere. As a customer of a very expensive product from Thor, actions and attitudes of **** contacts **** and ******, are unacceptable. HOW WILL ****************** KNOW IF HE CANNOT TALK TO A SUPERVISOR AT **** ABOUT THE ACTIONS THAT **** HAS TAKEN AND NOW, ****************** IS BEING ADVISED THAT THE ACTIONS OF *************** BE INCORRECT ACTIONS. . Searched for help on the forum and replaced fuse in the rear radio and its working but not getting power to the dash radio any ideas? He considered this an open case. **** accepted the bid and said that if the contractor needed to submit additional charges, he would accept that. Standard and optional features listed on units may or may not reflect the actual in-stock unit. Owners Manuals - Thor Motor Coach Owners Manuals Please select a year to search for available owners manuals. We are currently waiting on pictures and an estimate from the service center to determine how to proceed. This is an independent, unofficial site. These issues are ongoing, not new. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. If you are still unsure on how to properly operate any appliance or feature addressed by the video recording or documentation, please consult with your local selling dealership or contact Thor Motor Coach, Inc. directly.All content on this webpage is published by Thor Motor Coach, Inc., including but not limited to, all text, documents, photographs, graphics, audio and video is copyrighted by Thor Motor Coach, Inc. All Rights Reserved. I left my parking lights on overnight, and it killed the car and house batteries. **** had no issues resolving many of the other problems with our coach. Had independently inspected by three different independent repair facilities all who stated this was of abnormal size and does affect integrity of roof which THOR, came back with it's normal. in fuel costs), then **** will kindly deduct the $2,000. ************************* was working with us right up until he moved to a new position in March of 2022. can provide videos and pictures. Fill out this quote form and we'll get back with you as soon as possible. 2019. According to the call notes several of his concerns were discussed and further explained. General RV works hard to ensure the accuracy of all its listings however we are not responsible for any misprints, typos, or errors found in our website pages. Among the largest motorhomes, featuring the amenities of home for weekend getaways to full-time RV life on the road. ** Day 2 we tried using the microwave again. At the time we purchased the coach it was brand new and only had ***** miles on the odometer. As I have stated countless times. Non-smoking and pet-free. waiting for the repair shop to let them know what the bill is I didnt know then well proceed, We are waiting for a call from Thor motor Coach coach we received an, email on 11 **** I guess I said the complaint was resolved but it was, not. There is also a storage cabinet above for dishes and things, plus a pantry for your non-perishables.In the rear along the road side wall find a queen bed slide with nightstands and overhead cabinets providing a comfy place to rest and relax. This has all been dragging on for far too long. In reviewing my hundreds of emails regarding these issues I was particularly surprised by an email from ********************************* apologizing and stating that the only emails he had been provided were from ***************** in 2020 and the email referencing the $1,000. Got the customers point of contact at the dealer and tried to call to discuss with them but was advised they were at lunch and will call back again shortly. I am not in a place where I can plug in and charge the house batteries. Doesn't look like I am getting power to the radio since battery replaced. The radio may well be powered by the house batteries. At this time Im satisfied that they Thor Motor Coach has reached out. With all the family-friendly and pet-friendly features, you'll love traveling in . The same way they want they money on time, Included my vin number thor vegas **** 2022. Want to make us an offer on the {product}? You are sure to enjoy the privacy curtain at night.There is a corner bath featuring a shower, toilet, and vanity with sink, plus overhead medicine cabinet. A Representative from Thor Motor Coach has reached out to Mr. ******** and confirmed that **** will take care of the invoice with ****. We had the privilege to work with Joe A. the Internet Manager. we do not have any videos here. We make the transition smoother with this free Owners Guide. We have a water leak and it has caused extensive damage. You might find those release tools with the manual for the radio. The parasitic draw may have been a concern if the unit was left parked for long periods as the genny usually will not charge the chassis battery. This is NOT a new claim. It has been sitting for a year. After countless emails and calls to *********************, we never heard from him again. Junior Member. I have a decent amount of mechanical and electronic knowledge and don't mind tearing into something to fix it correctly. The swivel captain's seats can become a part of the living area once you're parked, and your guests can sit at the 76" Dream Dinette with footrests. Whether you travel to see family or to explore new places, this coach offers a flexible living space that doubles as a bedroom with a privacy curtain. 2 slide outs. Plus tax, title and license. As an industry leader in innovative design, Thor Motor Coach builds a variety of unique styles, sizes and floor plans that feel custom-made at a competitive price. Couch framing falling apart from 1in screws being used. This price is only valid for 24 hours from. It drops down over drivers head onto safety pins. It may not display this or other websites correctly. 1 of 26. We have pictures we can send if you want. Your representative ******** will be contacting you to get those additional concerns addressed and reviewed. My question: Is there a definitive reason why the driver's (chassis) radio is not mounted/wired in a standard fashion? Why should we have to pay a single ***** more to pay for defects that were reported to **** when the coach was new. As a matter of policy, BBB does not endorse any product, service or business. Please contact dealership to verify unit information and availability. Plus tax, title and license. The cab-over bunk provides additional sleeping space, and you'll enjoy the flip-up queen bed in the bedroom, along with a 32" TV. We reached out to Thor and la mesa and they say its our problem. {priceLabel}: 2022 Thor Motor Coach freedom elite. EVERYTHING is well documented as to the effort that WE have put into getting these issues resolved. ", I am rejecting this response because:The ************* location that was given to us, the website above They stated they do not work on RVsWe need a location nearby. Ill keep taking all suggestions and look a while longer. Listed 27 weeks ago in Cass . The issue is not closed nor has resolution been found. THOR #2187. ", VIN # ****************. The owner listed is **************************. Thor Motor Coach knows full well that their $2,000.00 "good faith" offer will in no way cover the labor charges to have the flooring replaced and the heating breech repaired. They gave **** rv support ***********. I had leaking from the air conditioner 2 days after buying the motorhome and my first rain storm. ******* ***** is also questioning why the **** dealership in ******* that identified the issue, had a solution, ************* and cost to repair that was given to **** at Thor, and that **** did not authorize this vehicle for repairs at the ******* **** dealer, fixing ********************** issue and he could now be planning and executing his second motor home trip. Thor Motorcoach Logo linking to Home Page. After ******* ***** had our coach for almost a year. BOTH of which **** has rejected. Our 2019 ************ Motor Coach seats have started to completely disintegrate. Also if your GFI isnt easy to locate, you may have one on the inverter itself. Did you recently have your batteries drain on you? Model: Hurricane 29M. Similar to driving an automobile featuring a cab/cut-away chassis, but with more space than a traditional Class B. From the time we purchased the coach we have only driven a total of ***** miles. bunk above drivers compartment has failing motor brakes. Thor is saying to just patch it. Please select a year to search for available owners manuals. Your actual payments may vary. There are often simple reasons why your RV generator won't start, and we will address the most common ones in this article. **** had the capability to immediately repair TODAY with all ************* and staff to resolve issue but **** wants me as a customer to relocated the vehicle 108 miles to another dealer to repair at a lower cost. ****************** was thankful that someone from Thor Motor Coach reached out. 15 amp. bunk bed. Television. To respond to their "normal" claim I've had four different trusted independent repair people look at it, all of which tell me the roof should be replaced wherein soft spots are being created potentially due to moisture. Someone on the Thor forum had the same issue and had to reset the radio by pulling it out of the dash, unplugging the power connector at the rear of the radio and that reset it to enable it to work. Among the largest motorhomes, featuring the amenities of home for full-time life on the road. . Thor motorcoach was going to contact ******* to get pictures and, a quote for the repairs and then they were going to call us back so we. The video is for demonstrative purposes only and is intended to be used in conjunction with reading the written Owner's Manual. All Advertised Prices Expire daily at Midnight. Status: Answered. The Delano Sprinter also includes many interior comforts, like the easy-to-clean residential vinyl flooring, the high-gloss Euro-style cabinetry, and the Leatherette furniture! The other is a inline fuse, wired off the use,store relay battery lug. Learn More Class B At that time, it started making a screeching sound like a prop from an airplane rubbing against a wooden wall. We believe that **** knew that $1000.00 would in no way cover the labor charges to fix the heating breech and defective flooring. Thor Motor Coach Delano Sprinter Class C diesel motorhome 24TT highlights: One look at this full-wall slide out coach and you'll be hooked! 2016 Freedom Elite 28H with a Axxera radio. He was so laid-back and his knowledge was extensive on the motorhome. Thor Motor Coach does not have control over the ************ centers. The wires going to the generator are connected with the wrong connectors (not waterproof) The inside wall is pulling away causing the window mesh to fall off. Due to the coach being over 2 years out of warranty, we are going to have to take everything on a case by case scenario. THOR RECALL NOTICES - LATEST RECALLS FOR THOR - ARFC THOR RECALLS Recall information for THOR RVs, campers & trailers. Would be a great hunting rig! This allows the radio to run with the ignition key off. Then to ********* in ****. TMC was only aware of the roof issue, we will be more than happy to review any warranty claims. More than 50 pictures were sent to Thor. My husband was impressed with Rudy, because he was asked a question, and if he couldnt answer it, he made some calls and had the answer within a few minutes. The only thing I could wish for would be a GENERAL RV Dealership closer to Huntsville, Alabama. _____ Lt Keefer 2018 Hurricane 29M CHF, Saf-T-Plus, SumoSprings . We have spent more than three years trying to get these issues resolved. Every attempt has been made to resolve issues with a 2022 Thor Motor Home Coach with a **** chassis doing exacting what representatives of Thor and **** have advised on trying to resolve an issue with a SERVICE ENGINE SOON light on October 12, 2022 on a vacation trip in the vehicle, and the issue remains to be resolved and **** had the opportunity to resolve the issue today with a **** Motor dealership but **** REFUSED to pay for services to **** (**** at Thor **************) and **** did not have the authority to immediately follow-up with resolving the issue with **** because **** now wants a $630 diagnostic fee for their services since the warrant issue is ****'s that **** found for them. As of today, the coach has only ***** miles on the coach. How can that be so, when this is all from the original claim that was reported to **** when the coach was new and under warranty? Paint. Save. master Slide topper is failing because there are no screws installed in it to hold it, ladder To get to bunk above drivers compartment is unusable as the brackets for it are wider then ladder provided. On mine there is a pin hole and we stuck a safety pin in and, Thanks all. Speaker Location(s) Interior / Exterior. She agreed to wait till it is safe to drive the coach to get the estimates. We have only used the coach a handful of times and have never used any sort of cleaning product on the seats. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Based on what was submitted to Thor, we see no warranty concern. Yes. The only fuse location I'm aware of that's radio related should be the one on the driver's side floor, which I'm sure you've checked. ****************** has been the middle man is the issue of having to gather information, pass it on from one vendor to another or better known as FINGER POINTING! There is an additional five amp inline fuse in the radio's hookup circuitry near the radio itself. Surround Sound. We are so very happy with the coach we purchased! Across from the sofa is a booth dinette. "Out of warranty" is a slap in the face being that the issue was reported months into ownership and shows me ****'s warranty policies and procedures are clear as mud as well as down right deceitful to their customers. The keep-alive lead isn't switched at all. We are sorry to hear of your concerns with your 2019 *******. MSRP Price: $157,576. We had one of our **************** Representatives reach out, the below follow up was provided. Thor motor coach four winds 24 f e350 - Answered by a verified RV Mechanic . BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Mine is under our bed but doesnt have one. We are well aware that the coach is off warranty. If he would like to call into ************ we would be more than willing to help finding a service center that can assist with their concerns. The process is on going as it's now at a second Thor dealership wherein I'm out a $350 cover ( MN winter, snow and ice covered, torn while removing) to un-earth and obtain information/evidence that should have been obtained at the first visit should this process have not been as convoluted as cashing out ***** stock. Payments are with approved credit. Message. I bought a brand new Thor Hurricane 35M. Based on the pictures provided to us, there is no repair to be made. Mine was easy.after I had checked all fuses, fuse blocks, use/store switch..you name it. My Thor Rize was not properly built. . For more information, visit. You'll find a large closet that can be used for clothes, food, or miscellaneous camp gear, plus there are overhead compartments for even more storage. The roof is made to expand and contract with the elements.If there are pictures showing a concern, we would be more than welcome to review those pictures. It may be 'out of warranty ', BUT **** SHOULD NOT BE ABLE TO DISREGARD SUCH A HUGE ISSUE THAT IS PRESENT IN NEARLY ALL OF THEIR COACHES.
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